Our Corporate Vision and Approach
GAMEHEAD aims to provide our customers with an easy and convenient method with which to purchase the ultimate in gaming products and equipment in a safe and secure manner at wholesale prices. GAMEHEAD also aims to keep our customers up to date on the very latest in the gaming world by providing a web site that is entertaining, easy to use, informative and fun. At GAMEHEAD our customer focus is the key to our success. We aim to be easily accessible, trustworthy and passionate about providing the best possible service to our customers.
GAMEHEAD aims to appeal to all gamers - from the beginner to the hardcore. Thus our site is user friendly, efficient and easy to navigate. Should our customers have any questions or experience any difficulties using our site, our friendly customer service representatives are readily available and can be contacted by telephone or e-mail during business hours.
At GAMEHEAD we understand how important trust is to online customers. Thus, we have designed our site to make on-line shopping as safe as possible. GAMEHEAD only uses well known and established suppliers and has an easy to understand and fair returns policy, which is outlined in the Frequently Asked Questions section of this site. Once your order has been processed, you can track the delivery of your goods by logging onto www.eparcel.com.au
Furthermore, GAMEHEAD aims to build trust by assisting our customers make informed decisions about the purchase of gaming products and consoles. Product information is updated regularly and impartial advice and assistance can also be obtained from our knowledgeable customer service representatives. It is in our interests to ensure that your needs are met adequately and we aim to do whatever we can to assist customers with purchasing decisions.
- Passion for assisting customers
GAMEHEAD is very passionate about providing our customers with exceptional customer service and only employs individuals who are enthusiastic, helpful, friendly and committed gaming enthusiasts. All of the staff at GAMEHEAD live and breathe video games and are committed to assisting our customers with all of their gaming needs and inquiries.
Corporate History and Related Information
Founded originally in early 2003 and incorporated later in the same year, GAMEHEAD.COM.AU PTY LIMITED is a privately held company that specialises in the on-line sale of video games and related products. GAMEHEAD provides customers with a method of on-line purchasing that is convenient and easy to use whilst also being safe and secure. GAMEHEAD's products are available to the public at wholesale prices, which are among the lowest of all other video game retailers (on-line and store based).
GAMEHEAD hosts and maintains one of the largest gaming websites in Australia. Our belief is that customer service is the most important feature of our business both on line and off line. As such, we have structured our business to put the customer and their needs first. GAMEHEAD has a 1800 telephone number and customer service staff are available to answer all of your questions and concerns during normal business hours. Contact can also be made with GAMEHEAD staff by email. To contact a GAMEHEAD staff member please click on the contact us section which can be accessed from the home page.
GAMEHEAD staff constantly update the web site and provide our customers with the very latest information on all of the products in the gaming world. GAMEHEAD staff also send out regular e-catalogues and e-newsletters to all subscribed customers. Other benefits to GAMEHEAD customers include our on line forums and our free on line auction. Other never seen before gaming related innovations will be released soon.
GAMEHEAD hopes to attract customers to its web site for lots of reasons other than price. However, as a business we recognise the importance of remaining competitive. To ensure our prices are among the most attractive available, GAMEHEAD staff regularly monitor the market prices of our competitors. Additionally, GAMEHEAD offers our customers one of the widest ranges of games and accessories available over the net. If you cannot find what you are looking for on our site, please email one of our customer service representatives and we will find it for you.
GAMEHEAD.COM.AU PTY LIMITED is a privately held company that is always interested in talking to individuals or companies who have the vision and aptitude to assist GAMEHEAD achieve its corporate and financial goals.
All correspondence will be kept in the strictest confidence
& Direct Deposits
- Unlimited number of games
- Anywhere in Australia!
- Same day order fufilment!